Chats with Bots: Balancing Imitation and Engagement

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningfagfællebedømt

Dokumenter

Advances in AI are paving the way towards more natural interactions, blurring the line between bot and human. We present findings from a two-week diary study exploring users' interactions with the chatbot Replika. In particular, we focus on how users anthropomorphize chatbots and how this influences their engagement. We find that failing to adhere to social norms and glaring signs of humanity leads to decreased engagement unless balanced appropriately.
OriginalsprogEngelsk
TitelProceedings of the 2019 CHI Conference on Human Factors in Computing Systems - CHI '19
Antal sider6
ForlagAssociation for Computing Machinery
Publikationsdato2019
ArtikelnummerLBW0252
DOI
StatusUdgivet - 2019
Begivenhed2019 CHI Conference on Human Factors in Computing Systems, CHI 2019 - Glasgow, Storbritannien
Varighed: 4 maj 20199 maj 2019

Konference

Konference2019 CHI Conference on Human Factors in Computing Systems, CHI 2019
LandStorbritannien
ByGlasgow
Periode04/05/201909/05/2019
SponsorACM SIGCHI

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