Exploring Multiple Usability Perspectives

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningfagfællebedømt

Industrial usability work often fails to produce the expected impact on software products even though significant resources have been used on uncovering problems and suggesting improvements. So, it seems that feedback from industrial usability work lacks persuasiveness, i.e. it fails to convince the key stakeholders that actions need to be taken. This study reports from interviews with 26 stakeholders in software development projects. Our data suggests that the interviewees address usability using different perspectives and based on our observations we describe five such perspectives. Further, we discuss how applying different usability perspectives might inform the persuasiveness of usability work.
OriginalsprogEngelsk
TitelHuman-computer interaction -INTERACT 2007 : 11th IFIP TC 13 international conference, Rio de Jeneiro, Brazil, September 10-14, 2007, proceedings, Part I
RedaktørerCécilia Baranauskas, Philippe Palanque, Julio Abascal, Simone Diniz Junqueira Barbosa
Antal sider5
ForlagSpringer
Publikationsdato2007
Sider628-632
ISBN (Trykt)9783540747949
StatusUdgivet - 2007
BegivenhedIFIP TC 134 international conference on human-computer interaction - Rio De Janiero, Brasilien
Varighed: 10 sep. 200714 sep. 2007
Konferencens nummer: 11

Konference

KonferenceIFIP TC 134 international conference on human-computer interaction
Nummer11
LandBrasilien
ByRio De Janiero
Periode10/09/200714/09/2007
NavnLecture notes in computer science
Nummer4662
ISSN0302-9743

ID: 1245555