EcoKnow: Engineering Effective, Co-created and Compliant Adaptive Case Management Systems for Knowledge Workers

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Standard

EcoKnow : Engineering Effective, Co-created and Compliant Adaptive Case Management Systems for Knowledge Workers. / Hildebrandt, Thomas T.; Andaloussi, Amine Abbad; Christensen, Lars R.; Debois, Søren; Healy, Nicklas Pape; López, Hugo A.; Marquard, Morten; Møller, Naja L. H.; Petersen, Anette C. M.; Slaats, Tijs; Weber, Barbara.

ICSSP '20: Proceedings of the International Conference on Software and System Processes. Association for Computing Machinery, 2020. p. 155--164.

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Harvard

Hildebrandt, TT, Andaloussi, AA, Christensen, LR, Debois, S, Healy, NP, López, HA, Marquard, M, Møller, NLH, Petersen, ACM, Slaats, T & Weber, B 2020, EcoKnow: Engineering Effective, Co-created and Compliant Adaptive Case Management Systems for Knowledge Workers. in ICSSP '20: Proceedings of the International Conference on Software and System Processes. Association for Computing Machinery, pp. 155--164, ICSSP '20: Proceedings of the International Conference on Software and System Processes, Seoul, Korea, Republic of, 26/06/2020. https://doi.org/10.1145/3379177.3388908

APA

Hildebrandt, T. T., Andaloussi, A. A., Christensen, L. R., Debois, S., Healy, N. P., López, H. A., Marquard, M., Møller, N. L. H., Petersen, A. C. M., Slaats, T., & Weber, B. (2020). EcoKnow: Engineering Effective, Co-created and Compliant Adaptive Case Management Systems for Knowledge Workers. In ICSSP '20: Proceedings of the International Conference on Software and System Processes (pp. 155--164). Association for Computing Machinery. https://doi.org/10.1145/3379177.3388908

Vancouver

Hildebrandt TT, Andaloussi AA, Christensen LR, Debois S, Healy NP, López HA et al. EcoKnow: Engineering Effective, Co-created and Compliant Adaptive Case Management Systems for Knowledge Workers. In ICSSP '20: Proceedings of the International Conference on Software and System Processes. Association for Computing Machinery. 2020. p. 155--164 https://doi.org/10.1145/3379177.3388908

Author

Hildebrandt, Thomas T. ; Andaloussi, Amine Abbad ; Christensen, Lars R. ; Debois, Søren ; Healy, Nicklas Pape ; López, Hugo A. ; Marquard, Morten ; Møller, Naja L. H. ; Petersen, Anette C. M. ; Slaats, Tijs ; Weber, Barbara. / EcoKnow : Engineering Effective, Co-created and Compliant Adaptive Case Management Systems for Knowledge Workers. ICSSP '20: Proceedings of the International Conference on Software and System Processes. Association for Computing Machinery, 2020. pp. 155--164

Bibtex

@inproceedings{a11fcd9c9dcc4916a4a72e012140fa90,
title = "EcoKnow: Engineering Effective, Co-created and Compliant Adaptive Case Management Systems for Knowledge Workers",
abstract = "We report on a new approach to co-creating adaptive case management systems jointly with end-users, developed in the context of the Effective co-created and compliant adaptive case Management Systems for Knowledge Workers (EcoKnow.org) research project. The approach is based on knowledge from prior ethnographic field studies and research in the declarative Dynamic Condition Response (DCR) technology for model-driven design of case management systems. The approach was tested in an operational environment jointly with the danish municipality of Syddjurs by conducting a service-design project and implementing an open source case manager tool and a new highlighter tool for mapping between textual specifications and the DCR notation. The design method and technologies were evaluated by understandability studies with end-users. The study showed that the development could be done in just 6 months, and that the new highlighter tool in combination with the traditional design and simulation tools, supports domain experts formalise and provide traceability between their interpretations of textual specifications and the formal models.",
author = "Hildebrandt, {Thomas T.} and Andaloussi, {Amine Abbad} and Christensen, {Lars R.} and S{\o}ren Debois and Healy, {Nicklas Pape} and L{\'o}pez, {Hugo A.} and Morten Marquard and M{\o}ller, {Naja L. H.} and Petersen, {Anette C. M.} and Tijs Slaats and Barbara Weber",
year = "2020",
doi = "10.1145/3379177.3388908",
language = "English",
pages = "155----164",
booktitle = "ICSSP '20: Proceedings of the International Conference on Software and System Processes",
publisher = "Association for Computing Machinery",
note = "ICSSP '20: Proceedings of the International Conference on Software and System Processes, ICSSP ; Conference date: 26-06-2020 Through 28-06-2020",
url = "https://conf.researchr.org/home/icse-2020/icssp-2020?track=ICGSE%20%5BJoint%20Event%5D%20-%20ICSSP%2FICGSE%2BICSSP",

}

RIS

TY - GEN

T1 - EcoKnow

T2 - ICSSP '20: Proceedings of the International Conference on Software and System Processes

AU - Hildebrandt, Thomas T.

AU - Andaloussi, Amine Abbad

AU - Christensen, Lars R.

AU - Debois, Søren

AU - Healy, Nicklas Pape

AU - López, Hugo A.

AU - Marquard, Morten

AU - Møller, Naja L. H.

AU - Petersen, Anette C. M.

AU - Slaats, Tijs

AU - Weber, Barbara

PY - 2020

Y1 - 2020

N2 - We report on a new approach to co-creating adaptive case management systems jointly with end-users, developed in the context of the Effective co-created and compliant adaptive case Management Systems for Knowledge Workers (EcoKnow.org) research project. The approach is based on knowledge from prior ethnographic field studies and research in the declarative Dynamic Condition Response (DCR) technology for model-driven design of case management systems. The approach was tested in an operational environment jointly with the danish municipality of Syddjurs by conducting a service-design project and implementing an open source case manager tool and a new highlighter tool for mapping between textual specifications and the DCR notation. The design method and technologies were evaluated by understandability studies with end-users. The study showed that the development could be done in just 6 months, and that the new highlighter tool in combination with the traditional design and simulation tools, supports domain experts formalise and provide traceability between their interpretations of textual specifications and the formal models.

AB - We report on a new approach to co-creating adaptive case management systems jointly with end-users, developed in the context of the Effective co-created and compliant adaptive case Management Systems for Knowledge Workers (EcoKnow.org) research project. The approach is based on knowledge from prior ethnographic field studies and research in the declarative Dynamic Condition Response (DCR) technology for model-driven design of case management systems. The approach was tested in an operational environment jointly with the danish municipality of Syddjurs by conducting a service-design project and implementing an open source case manager tool and a new highlighter tool for mapping between textual specifications and the DCR notation. The design method and technologies were evaluated by understandability studies with end-users. The study showed that the development could be done in just 6 months, and that the new highlighter tool in combination with the traditional design and simulation tools, supports domain experts formalise and provide traceability between their interpretations of textual specifications and the formal models.

U2 - 10.1145/3379177.3388908

DO - 10.1145/3379177.3388908

M3 - Article in proceedings

SP - 155

EP - 164

BT - ICSSP '20: Proceedings of the International Conference on Software and System Processes

PB - Association for Computing Machinery

Y2 - 26 June 2020 through 28 June 2020

ER -

ID: 251254903