EcoKnow: Engineering Effective, Co-created and Compliant Adaptive Case Management Systems for Knowledge Workers

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We report on a new approach to co-creating adaptive case management systems jointly with end-users, developed in the context of the Effective co-created and compliant adaptive case Management Systems for Knowledge Workers (EcoKnow.org) research project. The approach is based on knowledge from prior ethnographic field studies and research in the declarative Dynamic Condition Response (DCR) technology for model-driven design of case management systems. The approach was tested in an operational environment jointly with the danish municipality of Syddjurs by conducting a service-design project and implementing an open source case manager tool and a new highlighter tool for mapping between textual specifications and the DCR notation. The design method and technologies were evaluated by understandability studies with end-users. The study showed that the development could be done in just 6 months, and that the new highlighter tool in combination with the traditional design and simulation tools, supports domain experts formalise and provide traceability between their interpretations of textual specifications and the formal models.
Original languageEnglish
Title of host publicationICSSP '20: Proceedings of the International Conference on Software and System Processes
PublisherAssociation for Computing Machinery
Publication date2020
Pages155--164
ISBN (Electronic)978-1-4503-7512-2
DOIs
Publication statusPublished - 2020
EventICSSP '20: Proceedings of the International Conference on Software and System Processes - Seoul, Seoul, Korea, Republic of
Duration: 26 Jun 202028 Jun 2020
https://conf.researchr.org/home/icse-2020/icssp-2020?track=ICGSE%20%5BJoint%20Event%5D%20-%20ICSSP%2FICGSE%2BICSSP

Conference

ConferenceICSSP '20: Proceedings of the International Conference on Software and System Processes
LocationSeoul
LandKorea, Republic of
BySeoul
Periode26/06/202028/06/2020
Internetadresse

ID: 251254903