In the user we trust: Unrealistic expectations of Facebook’s privacy mechanisms

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Standard

In the user we trust : Unrealistic expectations of Facebook’s privacy mechanisms. / Nadon, Guillaume; Feilberg, Marcus; Johansen, Mathias; Shklovski, Irina.

Proceedings of the 9th International Conference on Social Media and Society, SMSociety 2018. Association for Computing Machinery, Inc, 2018. p. 138-149 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Harvard

Nadon, G, Feilberg, M, Johansen, M & Shklovski, I 2018, In the user we trust: Unrealistic expectations of Facebook’s privacy mechanisms. in Proceedings of the 9th International Conference on Social Media and Society, SMSociety 2018. Association for Computing Machinery, Inc, ACM International Conference Proceeding Series, pp. 138-149, 9th International Conference on Social Media and Society, SMSociety 2018, Copenhagen, Denmark, 18/07/2018. https://doi.org/10.1145/3217804.3217906

APA

Nadon, G., Feilberg, M., Johansen, M., & Shklovski, I. (2018). In the user we trust: Unrealistic expectations of Facebook’s privacy mechanisms. In Proceedings of the 9th International Conference on Social Media and Society, SMSociety 2018 (pp. 138-149). Association for Computing Machinery, Inc. ACM International Conference Proceeding Series https://doi.org/10.1145/3217804.3217906

Vancouver

Nadon G, Feilberg M, Johansen M, Shklovski I. In the user we trust: Unrealistic expectations of Facebook’s privacy mechanisms. In Proceedings of the 9th International Conference on Social Media and Society, SMSociety 2018. Association for Computing Machinery, Inc. 2018. p. 138-149. (ACM International Conference Proceeding Series). https://doi.org/10.1145/3217804.3217906

Author

Nadon, Guillaume ; Feilberg, Marcus ; Johansen, Mathias ; Shklovski, Irina. / In the user we trust : Unrealistic expectations of Facebook’s privacy mechanisms. Proceedings of the 9th International Conference on Social Media and Society, SMSociety 2018. Association for Computing Machinery, Inc, 2018. pp. 138-149 (ACM International Conference Proceeding Series).

Bibtex

@inproceedings{ddcb3c4231b64a93bf0ef4af25c93f30,
title = "In the user we trust: Unrealistic expectations of Facebook{\textquoteright}s privacy mechanisms",
abstract = "Facebook has created a complex system of controls to manage disclosure in an effort to help users address privacy concerns. Do these controls work in practice? What about controls for disclosure to Facebook itself? We explore user relationships with Facebook and its privacy mechanisms using scenario building and explored their reactions. We then confronted them with their actual practices by using Facebook{\textquoteright}s apps permissions screen. While the majority of respondents felt responsible for their data disclosure, they failed to live up to their own expectations. We argue that the complexity of privacy controls places unrealistic responsibilities on the users, while masking the way Facebook itself collects user data. There is an urgent need to establish clear and explicit basic privacy norms for user relationships with social media companies.",
keywords = "Consent, Facebook, Privacy, ToS, User responsibility",
author = "Guillaume Nadon and Marcus Feilberg and Mathias Johansen and Irina Shklovski",
note = "Publisher Copyright: {\textcopyright} 2018 Copyright is held by the owner/author(s).; 9th International Conference on Social Media and Society, SMSociety 2018 ; Conference date: 18-07-2018 Through 20-07-2018",
year = "2018",
month = jul,
day = "18",
doi = "10.1145/3217804.3217906",
language = "English",
isbn = "9781450363341",
series = "ACM International Conference Proceeding Series",
pages = "138--149",
booktitle = "Proceedings of the 9th International Conference on Social Media and Society, SMSociety 2018",
publisher = "Association for Computing Machinery, Inc",

}

RIS

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T1 - In the user we trust

T2 - 9th International Conference on Social Media and Society, SMSociety 2018

AU - Nadon, Guillaume

AU - Feilberg, Marcus

AU - Johansen, Mathias

AU - Shklovski, Irina

N1 - Publisher Copyright: © 2018 Copyright is held by the owner/author(s).

PY - 2018/7/18

Y1 - 2018/7/18

N2 - Facebook has created a complex system of controls to manage disclosure in an effort to help users address privacy concerns. Do these controls work in practice? What about controls for disclosure to Facebook itself? We explore user relationships with Facebook and its privacy mechanisms using scenario building and explored their reactions. We then confronted them with their actual practices by using Facebook’s apps permissions screen. While the majority of respondents felt responsible for their data disclosure, they failed to live up to their own expectations. We argue that the complexity of privacy controls places unrealistic responsibilities on the users, while masking the way Facebook itself collects user data. There is an urgent need to establish clear and explicit basic privacy norms for user relationships with social media companies.

AB - Facebook has created a complex system of controls to manage disclosure in an effort to help users address privacy concerns. Do these controls work in practice? What about controls for disclosure to Facebook itself? We explore user relationships with Facebook and its privacy mechanisms using scenario building and explored their reactions. We then confronted them with their actual practices by using Facebook’s apps permissions screen. While the majority of respondents felt responsible for their data disclosure, they failed to live up to their own expectations. We argue that the complexity of privacy controls places unrealistic responsibilities on the users, while masking the way Facebook itself collects user data. There is an urgent need to establish clear and explicit basic privacy norms for user relationships with social media companies.

KW - Consent

KW - Facebook

KW - Privacy

KW - ToS

KW - User responsibility

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U2 - 10.1145/3217804.3217906

DO - 10.1145/3217804.3217906

M3 - Article in proceedings

AN - SCOPUS:85051493648

SN - 9781450363341

T3 - ACM International Conference Proceeding Series

SP - 138

EP - 149

BT - Proceedings of the 9th International Conference on Social Media and Society, SMSociety 2018

PB - Association for Computing Machinery, Inc

Y2 - 18 July 2018 through 20 July 2018

ER -

ID: 303706833