DIKU and BARC core researchers receive the 2019 Grand Solutions Prize
Stephen Alstrup, Søren Dahlgaard and Mathias Bæk Tejs Knudsen, all having a background in algorithmic research at the Department of Computer Science, University of Copenhagen and all being co-founders of the company Supwiz, are awarded this year's prestigeous Grand Solutions Prize by the Innovation Fund Denmark for the remarkable results gained by their research project AMAOS: World class customer service.
A big award party is anticipated when the Innovation Fund Denmark, the largest
Computer Science researchers from
University of Copenhagen receive the Grand Solutions Prize
The prestigious Grand Solutions prize is awarded to three renowned algorithmic researchers Stephen Alstrup, Søren Dahlgaard and Mathias Bæk Tejs Knudsen for their ground-breaking research project AMAOS, which has in less than eleven months from project start provided operational software for the project partners as well as for further clients not originally part of the project.
AMAOS translates algorithms and artificial intelligence into state-of-the-art customer support
The 2019 winners of the Grand Solutions Prize have in less than a year developed an artificially intelligent customer service system that can chat with the customer, answer complicated questions and with large precision pass the customer on to the relevant service
desk staff member. The solution is today used by thousands of supporters that help millions of users worldwide.
The award not only applies to the research
Algorithmic Research at University of Copenhagen
In the research
The Grand Solutions Prize 2019
The prize is awarded to an ongoing or completed successful Grand Solutions-funded project. The project and award winners must have demonstrated an extraordinary added value and serve as inspiring role models for future research collaboration projects.
The prize: The winners receive each a personal attribution of DKK 200,000. In addition, they are awarded a common prize of DKK 1m to support research activities within their field.