Being Hacked: Understanding Victims' Experiences of IoT Hacking
Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › fagfællebedømt
Standard
Being Hacked : Understanding Victims' Experiences of IoT Hacking. / Rostami, Asreen; Vigren, Minna; Raza, Shahid; Brown, Barry.
Proceedings of the 18th Symposium on Usable Privacy and Security, SOUPS 2022. USENIX - The Advanced Computing Systems Association, 2022. s. 613-631.Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › fagfællebedømt
Harvard
APA
Vancouver
Author
Bibtex
}
RIS
TY - GEN
T1 - Being Hacked
T2 - 18th Symposium on Usable Privacy and Security, SOUPS 2022
AU - Rostami, Asreen
AU - Vigren, Minna
AU - Raza, Shahid
AU - Brown, Barry
N1 - Publisher Copyright: © 2022 by The USENIX Association. All Rights Reserved.
PY - 2022
Y1 - 2022
N2 - From light bulbs to smart locks, IoT is increasingly embedded into our homes and lives. This opens up new vulnerabilities as IoT devices can be hacked and manipulated to cause harm or discomfort. In this paper we document users' experiences of having their IoT systems hacked through 210 self-reports from Reddit, device support forums, and Amazon review pages. These reports and the discussion around them show how uncertainty is at the heart of 'being hacked'. Hacks are sometimes difficult to detect, and users can mistake unusual IoT behaviour as evidence of a hack, yet this can still cause considerable emotional hurt and harm. In discussion, we shift from seeing hacks as technical system failings to be repaired, to seeing them as sites for care and user support. Such a shift in perspective opens a new front in designing for hacking - not just prevention but alleviating harm.
AB - From light bulbs to smart locks, IoT is increasingly embedded into our homes and lives. This opens up new vulnerabilities as IoT devices can be hacked and manipulated to cause harm or discomfort. In this paper we document users' experiences of having their IoT systems hacked through 210 self-reports from Reddit, device support forums, and Amazon review pages. These reports and the discussion around them show how uncertainty is at the heart of 'being hacked'. Hacks are sometimes difficult to detect, and users can mistake unusual IoT behaviour as evidence of a hack, yet this can still cause considerable emotional hurt and harm. In discussion, we shift from seeing hacks as technical system failings to be repaired, to seeing them as sites for care and user support. Such a shift in perspective opens a new front in designing for hacking - not just prevention but alleviating harm.
UR - http://www.scopus.com/inward/record.url?scp=85140871837&partnerID=8YFLogxK
M3 - Article in proceedings
AN - SCOPUS:85140871837
SP - 613
EP - 631
BT - Proceedings of the 18th Symposium on Usable Privacy and Security, SOUPS 2022
PB - USENIX - The Advanced Computing Systems Association
Y2 - 7 August 2022 through 9 August 2022
ER -
ID: 324681886