Sources of miscommunication: Searching for contextual information in communication between Chinese and Danish collaborators

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › fagfællebedømt

Standard

Sources of miscommunication : Searching for contextual information in communication between Chinese and Danish collaborators. / Michan, Renée Korver; Bjørn, Pernille.

ICIC 2012 - Proceedings of the 4th International Conference on Intercultural Collaboration. Association for Computing Machinery, Inc, 2012. s. 21-30.

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › fagfællebedømt

Harvard

Michan, RK & Bjørn, P 2012, Sources of miscommunication: Searching for contextual information in communication between Chinese and Danish collaborators. i ICIC 2012 - Proceedings of the 4th International Conference on Intercultural Collaboration. Association for Computing Machinery, Inc, s. 21-30, 4th Association for Computing Machinery's International Conference on Intercultural Collaboration, ICIC 2012, Bengaluru, Indien, 21/03/2012. https://doi.org/10.1145/2160881.2160886

APA

Michan, R. K., & Bjørn, P. (2012). Sources of miscommunication: Searching for contextual information in communication between Chinese and Danish collaborators. I ICIC 2012 - Proceedings of the 4th International Conference on Intercultural Collaboration (s. 21-30). Association for Computing Machinery, Inc. https://doi.org/10.1145/2160881.2160886

Vancouver

Michan RK, Bjørn P. Sources of miscommunication: Searching for contextual information in communication between Chinese and Danish collaborators. I ICIC 2012 - Proceedings of the 4th International Conference on Intercultural Collaboration. Association for Computing Machinery, Inc. 2012. s. 21-30 https://doi.org/10.1145/2160881.2160886

Author

Michan, Renée Korver ; Bjørn, Pernille. / Sources of miscommunication : Searching for contextual information in communication between Chinese and Danish collaborators. ICIC 2012 - Proceedings of the 4th International Conference on Intercultural Collaboration. Association for Computing Machinery, Inc, 2012. s. 21-30

Bibtex

@inproceedings{ba53595ce55244f180f9fbbd00c7c9f0,
title = "Sources of miscommunication: Searching for contextual information in communication between Chinese and Danish collaborators",
abstract = "Based on an interpretative case study investigating the communication between Danish and Chinese engineers in a global medical engineering company, we identified four key sources of miscommunication: 1) lack of common communication protocols; 2) exclusion of participants; 3) political motives; and 4) misinterpretation of common terms. This paper posits that all four challenges are related to a lack of contextual information due to geographical dislocation and not, as initially assumed, to cultural differences. This finding is essential when investigating cross-cultural communication, because it suggests that we should not forget to examine ordinary communication issues when researching communication between people from different cultural backgrounds.",
keywords = "Distributed collaboration, Global engineering, Intercultural collaboration, Miscommunication, Virtual teams",
author = "Michan, {Ren{\'e}e Korver} and Pernille Bj{\o}rn",
note = "Publisher Copyright: Copyright 2012 ACM.; 4th Association for Computing Machinery's International Conference on Intercultural Collaboration, ICIC 2012 ; Conference date: 21-03-2012 Through 23-03-2012",
year = "2012",
month = mar,
day = "21",
doi = "10.1145/2160881.2160886",
language = "English",
pages = "21--30",
booktitle = "ICIC 2012 - Proceedings of the 4th International Conference on Intercultural Collaboration",
publisher = "Association for Computing Machinery, Inc",

}

RIS

TY - GEN

T1 - Sources of miscommunication

T2 - 4th Association for Computing Machinery's International Conference on Intercultural Collaboration, ICIC 2012

AU - Michan, Renée Korver

AU - Bjørn, Pernille

N1 - Publisher Copyright: Copyright 2012 ACM.

PY - 2012/3/21

Y1 - 2012/3/21

N2 - Based on an interpretative case study investigating the communication between Danish and Chinese engineers in a global medical engineering company, we identified four key sources of miscommunication: 1) lack of common communication protocols; 2) exclusion of participants; 3) political motives; and 4) misinterpretation of common terms. This paper posits that all four challenges are related to a lack of contextual information due to geographical dislocation and not, as initially assumed, to cultural differences. This finding is essential when investigating cross-cultural communication, because it suggests that we should not forget to examine ordinary communication issues when researching communication between people from different cultural backgrounds.

AB - Based on an interpretative case study investigating the communication between Danish and Chinese engineers in a global medical engineering company, we identified four key sources of miscommunication: 1) lack of common communication protocols; 2) exclusion of participants; 3) political motives; and 4) misinterpretation of common terms. This paper posits that all four challenges are related to a lack of contextual information due to geographical dislocation and not, as initially assumed, to cultural differences. This finding is essential when investigating cross-cultural communication, because it suggests that we should not forget to examine ordinary communication issues when researching communication between people from different cultural backgrounds.

KW - Distributed collaboration

KW - Global engineering

KW - Intercultural collaboration

KW - Miscommunication

KW - Virtual teams

U2 - 10.1145/2160881.2160886

DO - 10.1145/2160881.2160886

M3 - Article in proceedings

AN - SCOPUS:85026749578

SP - 21

EP - 30

BT - ICIC 2012 - Proceedings of the 4th International Conference on Intercultural Collaboration

PB - Association for Computing Machinery, Inc

Y2 - 21 March 2012 through 23 March 2012

ER -

ID: 285805848