Sources of miscommunication: Searching for contextual information in communication between Chinese and Danish collaborators
Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › fagfællebedømt
Based on an interpretative case study investigating the communication between Danish and Chinese engineers in a global medical engineering company, we identified four key sources of miscommunication: 1) lack of common communication protocols; 2) exclusion of participants; 3) political motives; and 4) misinterpretation of common terms. This paper posits that all four challenges are related to a lack of contextual information due to geographical dislocation and not, as initially assumed, to cultural differences. This finding is essential when investigating cross-cultural communication, because it suggests that we should not forget to examine ordinary communication issues when researching communication between people from different cultural backgrounds.
Originalsprog | Engelsk |
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Titel | ICIC 2012 - Proceedings of the 4th International Conference on Intercultural Collaboration |
Antal sider | 10 |
Forlag | Association for Computing Machinery, Inc |
Publikationsdato | 21 mar. 2012 |
Sider | 21-30 |
ISBN (Elektronisk) | 9781450308182 |
DOI | |
Status | Udgivet - 21 mar. 2012 |
Eksternt udgivet | Ja |
Begivenhed | 4th Association for Computing Machinery's International Conference on Intercultural Collaboration, ICIC 2012 - Bengaluru, Indien Varighed: 21 mar. 2012 → 23 mar. 2012 |
Konference
Konference | 4th Association for Computing Machinery's International Conference on Intercultural Collaboration, ICIC 2012 |
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Land | Indien |
By | Bengaluru |
Periode | 21/03/2012 → 23/03/2012 |
Sponsor | ACM SIGCHI |
Bibliografisk note
Publisher Copyright:
Copyright 2012 ACM.
ID: 285805848