Sources of miscommunication: Searching for contextual information in communication between Chinese and Danish collaborators

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningfagfællebedømt

Based on an interpretative case study investigating the communication between Danish and Chinese engineers in a global medical engineering company, we identified four key sources of miscommunication: 1) lack of common communication protocols; 2) exclusion of participants; 3) political motives; and 4) misinterpretation of common terms. This paper posits that all four challenges are related to a lack of contextual information due to geographical dislocation and not, as initially assumed, to cultural differences. This finding is essential when investigating cross-cultural communication, because it suggests that we should not forget to examine ordinary communication issues when researching communication between people from different cultural backgrounds.

OriginalsprogEngelsk
TitelICIC 2012 - Proceedings of the 4th International Conference on Intercultural Collaboration
Antal sider10
ForlagAssociation for Computing Machinery, Inc
Publikationsdato21 mar. 2012
Sider21-30
ISBN (Elektronisk)9781450308182
DOI
StatusUdgivet - 21 mar. 2012
Eksternt udgivetJa
Begivenhed4th Association for Computing Machinery's International Conference on Intercultural Collaboration, ICIC 2012 - Bengaluru, Indien
Varighed: 21 mar. 201223 mar. 2012

Konference

Konference4th Association for Computing Machinery's International Conference on Intercultural Collaboration, ICIC 2012
LandIndien
ByBengaluru
Periode21/03/201223/03/2012
SponsorACM SIGCHI

Bibliografisk note

Publisher Copyright:
Copyright 2012 ACM.

ID: 285805848