Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Amine Abbad Andaloussi, Andrea Burattin, Tijs Slaats, Anette Chelina Møller Petersen, Thomas T. Hildebrandt, Barbara Weber

Process design artifacts (e.g., process models, textual process descriptions and simulations) are increasingly used to provide input for requirements elicitation and to facilitate the design of business processes. To support the understandability of process models and make them accessible for end-users with different backgrounds, several hybrid representations combining different design artifacts have been proposed in the literature. This paper investigates the understandability of DCR-HR, a new hybrid process design artifact based on DCR graphs. Using eye-tracking and think-aloud techniques, this paper explores the benefits and challenges associated with the use of different design artifacts and investigates the way end-users engage with them. The results motivate the use of DCR-HR and provide insights about the support it provides to end-users with different backgrounds.

Original languageEnglish
Title of host publicationEnterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings
EditorsJens Gulden, Iris Reinhartz-Berger, Jelena Zdravkovic, Rainer Schmidt
PublisherSpringer
Publication date2019
Pages69-84
ISBN (Print)9783030206178
DOIs
Publication statusPublished - 2019
Event20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019 and 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019 - Rome, Italy
Duration: 3 Jun 20194 Jun 2019

Conference

Conference20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019 and 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019
LandItaly
ByRome
Periode03/06/201904/06/2019
SeriesLecture Notes in Business Information Processing
Volume352
ISSN1865-1348

ID: 227336805