Friendship maintenance in the digital age: Applying a relational lens to online social interaction

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

HCI research has explored mobile technologies to support social activity and to support greater feelings of connectedness. Much of this has focused on different mobile devices, individual preferences and modes of use. Yet social activity and connectedness are about ongoing enactments of relationships across technologies. We propose the relational lens as a way to include a notion of relational tension in addition to individual preferences in the design and analysis of mobile communication technologies. We discuss three strategies people use to manage tensions in their relationships: selection, segmentation and integration. Our data show that use of social technologies can at times destabilize social relations and occasion relational tensions, forcing users to renegotiate how they enact these relationships.

Original languageEnglish
Title of host publicationCSCW 2015 - Proceedings of the 2015 ACM International Conference on Computer-Supported Cooperative Work and Social Computing
Number of pages11
PublisherAssociation for Computing Machinery, Inc
Publication date28 Feb 2015
Pages1477-1487
ISBN (Electronic)9781450329224
DOIs
Publication statusPublished - 28 Feb 2015
Externally publishedYes
Event18th ACM International Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2015 - BC, Canada
Duration: 14 Mar 201518 Mar 2015

Conference

Conference18th ACM International Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2015
LandCanada
ByBC
Periode14/03/201518/03/2015
SponsorACM SIGCHI, et al., Facebook, GRAND, Microsoft Research, National Science Foundation (NSF)
SeriesCSCW 2015 - Proceedings of the 2015 ACM International Conference on Computer-Supported Cooperative Work and Social Computing

Bibliographical note

Funding Information:
This research was funded by Nokia Research and NSF grant IIS-0917401.

Publisher Copyright:
© 2015 ACM.

    Research areas

  • information sharing., mobile communication, personal relationships, Social network sites

ID: 303706552