Managing complexity in process digitalisation with dynamic condition response graphs

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Digitalisation of work and business processes with the aim to provide more efficient services at a higher and consistent quality is high on the agendas in many countries. In Denmark the push for digitalisation is witnessed by the national strategy for digitalisation published every four years. Sadly, it is also witnessed by a number of expensive failed digitalisation projects. In this paper we point to two key problems in state-of-The art BPM technologies: 1) the use of rigid flow diagrams as the "source code" of process digitalisation is not suitable for managing the complexity of knowledge workflows and regulations and 2) insufficient support for continuous and agile end-user mapping and adaptation of processes. We report on research in progress on how the Dynamic Condition Response (DCR) Graph technology and collaborative process repository could support agile and collaborative, bottom-up digitalisation of business and workflow processes.

Original languageEnglish
Title of host publicationBIR-WS 2017 : pre-BIR Forum, BIR Workshops and Doctoral Consortium 2017
EditorsBjörn Johansson
Number of pages8
Publication date2017
Publication statusPublished - 2017
Event2nd Workshop on Managed Complexity - København, Denmark
Duration: 28 Aug 201730 Aug 2017
Conference number: 2


Conference2nd Workshop on Managed Complexity
SeriesCEUR Workshop Proceedings


ID: 184142197