MUST: A Method for Participatory Design
Research output: Contribution to journal › Journal article › Research › peer-review
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MUST : A Method for Participatory Design. / Kensing, Finn; Simonsen, Jesper; Bødker, Keld.
In: Human-Computer Interaction, Vol. 13, No. 2, 1998, p. 167-198.Research output: Contribution to journal › Journal article › Research › peer-review
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TY - JOUR
T1 - MUST
T2 - A Method for Participatory Design
AU - Kensing, Finn
AU - Simonsen, Jesper
AU - Bødker, Keld
N1 - Funding Information: Demonstration of IT products. Hearings. Scenarios describing envisioned future work practices supported by the proposed designs.
PY - 1998
Y1 - 1998
N2 - The article presents a conceptual framework and a coherent method for design in an organizational context within the participatory design tradition. The MUST method has been developed throughout 10 projects in Danish and American organizations, and it has recently been evaluated and adopted by 3 Danish organizations. The method is based on thorough participation with users and managers, and it combines the use of ethnographic techniques and intervention. The article describes the application area and perspective of the method, presents 6 general principles on which the method is based, and describes 5 main activities providing a stepwise decision-making process in the overall design process. Each of the main activities is illustrated by an example taken from our last project. The article concludes by summing up the main points.
AB - The article presents a conceptual framework and a coherent method for design in an organizational context within the participatory design tradition. The MUST method has been developed throughout 10 projects in Danish and American organizations, and it has recently been evaluated and adopted by 3 Danish organizations. The method is based on thorough participation with users and managers, and it combines the use of ethnographic techniques and intervention. The article describes the application area and perspective of the method, presents 6 general principles on which the method is based, and describes 5 main activities providing a stepwise decision-making process in the overall design process. Each of the main activities is illustrated by an example taken from our last project. The article concludes by summing up the main points.
UR - http://www.scopus.com/inward/record.url?scp=0031644626&partnerID=8YFLogxK
U2 - 10.1207/s15327051hci1302_3
DO - 10.1207/s15327051hci1302_3
M3 - Journal article
AN - SCOPUS:0031644626
VL - 13
SP - 167
EP - 198
JO - Human-Computer Interaction
JF - Human-Computer Interaction
SN - 0737-0024
IS - 2
ER -
ID: 301854328