Eight Aspects of Actions in Improvement Plans
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
Process improvement planning and managing changes in general are highly complex and demanding activities. To establish an overview of recommended actions in such plans, we performed a thorough study of a comprehensive set of change strategy literature. For each author we extracted their main recommendations for action. The result was a list of recommendations for action containing 233 recommendations. Through analytic induction we identified eight generic aspects that managers, process consultants and change agents should consider when planning and executing changes and process improvements. In this paper we present and discuss the eight aspects. We provide some reflections on how these aspects could be used for inspiration, or as checklists, when designing action plans in practical change management situations. Finally, we relate the eight aspects to the values and principles in the SPI Manifesto and the guidelines for process improvement in ISO/IEC 33014.
Original language | English |
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Title of host publication | Systems, Software and Services Process Improvement : 25th European Conference, EuroSPI 2018, Proceedings |
Publisher | Springer |
Publication date | 2018 |
Pages | 147-158 |
ISBN (Print) | 9783319979243 |
DOIs | |
Publication status | Published - 2018 |
Event | 25th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2018 - Bilbao, Spain Duration: 5 Sep 2018 → 7 Sep 2018 |
Conference
Conference | 25th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2018 |
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Land | Spain |
By | Bilbao |
Periode | 05/09/2018 → 07/09/2018 |
Series | Communications in Computer and Information Science |
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Volume | 896 |
ISSN | 1865-0929 |
- Action plans, Aspects of change, Change strategies, ISO/IEC 33014, Process improvement, SPI Manifesto
Research areas
ID: 203942173