Information Retrieval in a Work Setting: A Case Study of the Documentation Part of Chemists’ Work
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
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Information Retrieval in a Work Setting: A Case Study of the Documentation Part of Chemists’ Work. / Hertzum, Morten.
Proceedings of the 16th IRIS Information Systems Research Seminar in Scandinavia. University of Copenhagen, 1993. p. 786-798.Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
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TY - GEN
T1 - Information Retrieval in a Work Setting: A Case Study of the Documentation Part of Chemists’ Work
AU - Hertzum, Morten
PY - 1993
Y1 - 1993
N2 - The purpose of this study is to gain insight into a group of chemists’ documentation work in a large, international enterprise. The main concern is how filing is organized to support subsequent retrieval without overloading the primary work. The chemists’ documentation work is based on individual, partial systems, such as piles with urgent things. Mostly, the final documentation work where documents are made part of the archive is delegated to the secretaries who act as intermediaries between the chemists and the archive. Recently, a comprehensive computer-based filing and retrieval system was implemented, primarily supporting the final documentation work. However, to some extent it is also the intention that the chemists shall use this system. The study identifies certain problematic issues in providing computer support for documentation work, but technical solutions are not offered.
AB - The purpose of this study is to gain insight into a group of chemists’ documentation work in a large, international enterprise. The main concern is how filing is organized to support subsequent retrieval without overloading the primary work. The chemists’ documentation work is based on individual, partial systems, such as piles with urgent things. Mostly, the final documentation work where documents are made part of the archive is delegated to the secretaries who act as intermediaries between the chemists and the archive. Recently, a comprehensive computer-based filing and retrieval system was implemented, primarily supporting the final documentation work. However, to some extent it is also the intention that the chemists shall use this system. The study identifies certain problematic issues in providing computer support for documentation work, but technical solutions are not offered.
M3 - Article in proceedings
SP - 786
EP - 798
BT - Proceedings of the 16th IRIS Information Systems Research Seminar in Scandinavia
PB - University of Copenhagen
ER -
ID: 113158696