Designing usable web forms- Empirical evaluation of web form improvement guidelines
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
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Designing usable web forms- Empirical evaluation of web form improvement guidelines. / Seckler, Mirjam; Heinz, Silvia; Bargas-Avila, Javier A.; Opwis, Klaus; Tuch, Alexandre N.
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems: CHI '14. Association for Computing Machinery, 2014. p. 1275-1284.Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
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TY - GEN
T1 - Designing usable web forms- Empirical evaluation of web form improvement guidelines
AU - Seckler, Mirjam
AU - Heinz, Silvia
AU - Bargas-Avila, Javier A.
AU - Opwis, Klaus
AU - Tuch, Alexandre N.
PY - 2014
Y1 - 2014
N2 - This study reports a controlled eye tracking experiment (N = 65) that shows the combined effectiveness of 20 guidelines to improve interactive online forms when applied to forms found on real company websites. Results indicate that improved web forms lead to faster completion times, fewer form submission trials, and fewer eye movements. Data from subjective questionnaires and interviews further show increased user satisfaction. Overall, our findings highlight the importance for web designers to improve their web forms using UX guidelines.
AB - This study reports a controlled eye tracking experiment (N = 65) that shows the combined effectiveness of 20 guidelines to improve interactive online forms when applied to forms found on real company websites. Results indicate that improved web forms lead to faster completion times, fewer form submission trials, and fewer eye movements. Data from subjective questionnaires and interviews further show increased user satisfaction. Overall, our findings highlight the importance for web designers to improve their web forms using UX guidelines.
KW - Form Evaluation
KW - Form Guidelines
KW - Form Interaction
KW - Internet
KW - Web Forms
KW - World Wide Web
U2 - 10.1145/2556288.2557265
DO - 10.1145/2556288.2557265
M3 - Article in proceedings
AN - SCOPUS:84900437887
SN - 978-1-4503-2473-1
SP - 1275
EP - 1284
BT - Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery
T2 - 32nd Annual ACM Conference on Human Factors in Computing Systems, CHI 2014
Y2 - 26 April 2014 through 1 May 2014
ER -
ID: 169104584