Designing usable web forms- Empirical evaluation of web form improvement guidelines
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
This study reports a controlled eye tracking experiment (N = 65) that shows the combined effectiveness of 20 guidelines to improve interactive online forms when applied to forms found on real company websites. Results indicate that improved web forms lead to faster completion times, fewer form submission trials, and fewer eye movements. Data from subjective questionnaires and interviews further show increased user satisfaction. Overall, our findings highlight the importance for web designers to improve their web forms using UX guidelines.
Original language | English |
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Title of host publication | Proceedings of the SIGCHI Conference on Human Factors in Computing Systems : CHI '14 |
Number of pages | 10 |
Publisher | Association for Computing Machinery |
Publication date | 2014 |
Pages | 1275-1284 |
ISBN (Print) | 978-1-4503-2473-1 |
DOIs | |
Publication status | Published - 2014 |
Event | 32nd Annual ACM Conference on Human Factors in Computing Systems, CHI 2014 - Toronto, ON, Canada Duration: 26 Apr 2014 → 1 May 2014 |
Conference
Conference | 32nd Annual ACM Conference on Human Factors in Computing Systems, CHI 2014 |
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Land | Canada |
By | Toronto, ON |
Periode | 26/04/2014 → 01/05/2014 |
Sponsor | SIGCHI |
- Form Evaluation, Form Guidelines, Form Interaction, Internet, Web Forms, World Wide Web
Research areas
ID: 169104584