EcoKnow: Engineering Effective, Co-created and Compliant Adaptive Case Management Systems for Knowledge Workers
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
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EcoKnow : Engineering Effective, Co-created and Compliant Adaptive Case Management Systems for Knowledge Workers. / Hildebrandt, Thomas T.; Andaloussi, Amine Abbad; Christensen, Lars R.; Debois, Søren; Healy, Nicklas Pape; López, Hugo A.; Marquard, Morten; Møller, Naja L. H.; Petersen, Anette C. M.; Slaats, Tijs; Weber, Barbara.
ICSSP '20: Proceedings of the International Conference on Software and System Processes. Association for Computing Machinery, 2020. p. 155--164.Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
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TY - GEN
T1 - EcoKnow
T2 - ICSSP '20: Proceedings of the International Conference on Software and System Processes
AU - Hildebrandt, Thomas T.
AU - Andaloussi, Amine Abbad
AU - Christensen, Lars R.
AU - Debois, Søren
AU - Healy, Nicklas Pape
AU - López, Hugo A.
AU - Marquard, Morten
AU - Møller, Naja L. H.
AU - Petersen, Anette C. M.
AU - Slaats, Tijs
AU - Weber, Barbara
PY - 2020
Y1 - 2020
N2 - We report on a new approach to co-creating adaptive case management systems jointly with end-users, developed in the context of the Effective co-created and compliant adaptive case Management Systems for Knowledge Workers (EcoKnow.org) research project. The approach is based on knowledge from prior ethnographic field studies and research in the declarative Dynamic Condition Response (DCR) technology for model-driven design of case management systems. The approach was tested in an operational environment jointly with the danish municipality of Syddjurs by conducting a service-design project and implementing an open source case manager tool and a new highlighter tool for mapping between textual specifications and the DCR notation. The design method and technologies were evaluated by understandability studies with end-users. The study showed that the development could be done in just 6 months, and that the new highlighter tool in combination with the traditional design and simulation tools, supports domain experts formalise and provide traceability between their interpretations of textual specifications and the formal models.
AB - We report on a new approach to co-creating adaptive case management systems jointly with end-users, developed in the context of the Effective co-created and compliant adaptive case Management Systems for Knowledge Workers (EcoKnow.org) research project. The approach is based on knowledge from prior ethnographic field studies and research in the declarative Dynamic Condition Response (DCR) technology for model-driven design of case management systems. The approach was tested in an operational environment jointly with the danish municipality of Syddjurs by conducting a service-design project and implementing an open source case manager tool and a new highlighter tool for mapping between textual specifications and the DCR notation. The design method and technologies were evaluated by understandability studies with end-users. The study showed that the development could be done in just 6 months, and that the new highlighter tool in combination with the traditional design and simulation tools, supports domain experts formalise and provide traceability between their interpretations of textual specifications and the formal models.
U2 - 10.1145/3379177.3388908
DO - 10.1145/3379177.3388908
M3 - Article in proceedings
SP - 155
EP - 164
BT - ICSSP '20: Proceedings of the International Conference on Software and System Processes
PB - Association for Computing Machinery
Y2 - 26 June 2020 through 28 June 2020
ER -
ID: 251254903