Routine and standardization in global software development
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
Standard
Routine and standardization in global software development. / Esbensen, Morten; Bjørn, Pernille.
GROUP 2014 - Proceedings of the 18th ACM International Conference on Supporting Group Work. Association for Computing Machinery, Inc, 2014. p. 12-23 (Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work).Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
Harvard
APA
Vancouver
Author
Bibtex
}
RIS
TY - GEN
T1 - Routine and standardization in global software development
AU - Esbensen, Morten
AU - Bjørn, Pernille
N1 - Publisher Copyright: Copyright © 2014 ACM.
PY - 2014/11/9
Y1 - 2014/11/9
N2 - We present an ethnographic field study of a distributed software development team following the Scrum methodology. During a two-week period, we observed from both sites the collaboration between a Danish software company off-shoring part of their development to an Indian solution provider. Collaboration by its very definition is based on the notion of dependency in work between multiple people. Articulation work is the extra work required to handle these dependencies. In a globally distributed team, managing these dependencies is exacerbated due to the distances of time, space, and culture. To broaden our understanding of dependencies in a global context and how they influence work practices, we made them the focus of our analysis. The main contributions of this paper are (i) an empirical account of the dependencies that are part of the collaborative work in a global software development team, (ii) a discussion of the interlinked properties of dependencies, and (iii) an explanation of how the practices of standardization and routine are developed and used to manage these dependencies.
AB - We present an ethnographic field study of a distributed software development team following the Scrum methodology. During a two-week period, we observed from both sites the collaboration between a Danish software company off-shoring part of their development to an Indian solution provider. Collaboration by its very definition is based on the notion of dependency in work between multiple people. Articulation work is the extra work required to handle these dependencies. In a globally distributed team, managing these dependencies is exacerbated due to the distances of time, space, and culture. To broaden our understanding of dependencies in a global context and how they influence work practices, we made them the focus of our analysis. The main contributions of this paper are (i) an empirical account of the dependencies that are part of the collaborative work in a global software development team, (ii) a discussion of the interlinked properties of dependencies, and (iii) an explanation of how the practices of standardization and routine are developed and used to manage these dependencies.
KW - Dependencies
KW - Ethnographic study
KW - Global software development
KW - Routine
KW - Standardization
UR - http://www.scopus.com/inward/record.url?scp=84911937299&partnerID=8YFLogxK
U2 - 10.1145/2660398.2660413
DO - 10.1145/2660398.2660413
M3 - Article in proceedings
AN - SCOPUS:84911937299
T3 - Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work
SP - 12
EP - 23
BT - GROUP 2014 - Proceedings of the 18th ACM International Conference on Supporting Group Work
PB - Association for Computing Machinery, Inc
T2 - 18th ACM International Conference on Supporting Group Work, GROUP 2014
Y2 - 9 November 2014 through 12 November 2014
ER -
ID: 285805301