Managers' perceptions of social software use in the workplace: Identifying the benefits of social software and emerging patterns of its use

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Adoption and use of social software within the organization is an area of interest for both industry and academia. Yet, studies examining how managers use these technologies and adapt them in their daily practice are very few. In this study, we interview selected managers, proficient with the use of such applications within the workplace. We explore their perspectives on the benefits of social software, and ways in which they use these tools within the workplace. Through in-depth analysis of semi-structured interviews, we identify information, communication, and organization benefits as the major benefits. Further, we identify emerging patterns in the social software behavior within the workplace such as managing of self-image, spatial, device, and temporal patterns in use.

Original languageEnglish
Title of host publication19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World : Anything, Anywhere, Anytime
Number of pages8
Publication date2013
Pages2332-2339
ISBN (Print)9781629933948
Publication statusPublished - 2013
Externally publishedYes
Event19th Americas Conference on Information Systems, AMCIS 2013 - Chicago, IL, United States
Duration: 15 Aug 201317 Aug 2013

Conference

Conference19th Americas Conference on Information Systems, AMCIS 2013
LandUnited States
ByChicago, IL
Periode15/08/201317/08/2013
SponsorIBM, SAP University Alliances, Microsoft, DePaul University, Georgia State University - J. Mack Robinson College of Business, et al

    Research areas

  • Qualitative study, Social media, Social software, Web 2.0

ID: 285805700