Divergence and convergence in global software development: Cultural complexities as social worlds
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Divergence and convergence in global software development : Cultural complexities as social worlds. / Jensen, Rasmus Eskild; Bjørn, Pernille.
From Research to Practice in the Design of Cooperative Systems: Results and Open Challenges - Proceedings of the 10th International Conference on the Design of Cooperative Systems, COOP 2012. Springer, 2012. p. 123-136.Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
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TY - GEN
T1 - Divergence and convergence in global software development
T2 - 10th International Conference on the Design of Cooperative Systems, COOP 2012
AU - Jensen, Rasmus Eskild
AU - Bjørn, Pernille
PY - 2012
Y1 - 2012
N2 - This study reports the results of a workplace study of globally distributed software development projects in a global software company. We investigated cultural complexities as social worlds and sought to understand how differences in social worlds between geographically distributed developers become salient in their everyday interactions. By analysing both interviews and observations we identified two types of situations where social worlds become salient in the everyday interactions between developers working at different geographical locations: (1) the divergence of concept and meaning and (2) the convergence of concept but divergence of meaning. We argue that these situations are grounded in social worlds and pose a challenge to work practices in the form of miscommunication and misinterpretation of shared tasks.
AB - This study reports the results of a workplace study of globally distributed software development projects in a global software company. We investigated cultural complexities as social worlds and sought to understand how differences in social worlds between geographically distributed developers become salient in their everyday interactions. By analysing both interviews and observations we identified two types of situations where social worlds become salient in the everyday interactions between developers working at different geographical locations: (1) the divergence of concept and meaning and (2) the convergence of concept but divergence of meaning. We argue that these situations are grounded in social worlds and pose a challenge to work practices in the form of miscommunication and misinterpretation of shared tasks.
U2 - 10.1007/978-1-4471-4093-1_9
DO - 10.1007/978-1-4471-4093-1_9
M3 - Article in proceedings
AN - SCOPUS:84887032758
SN - 9781447140924
SP - 123
EP - 136
BT - From Research to Practice in the Design of Cooperative Systems
PB - Springer
Y2 - 30 May 2012 through 1 June 2012
ER -
ID: 285805919