Divergence and convergence in global software development: Cultural complexities as social worlds

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

This study reports the results of a workplace study of globally distributed software development projects in a global software company. We investigated cultural complexities as social worlds and sought to understand how differences in social worlds between geographically distributed developers become salient in their everyday interactions. By analysing both interviews and observations we identified two types of situations where social worlds become salient in the everyday interactions between developers working at different geographical locations: (1) the divergence of concept and meaning and (2) the convergence of concept but divergence of meaning. We argue that these situations are grounded in social worlds and pose a challenge to work practices in the form of miscommunication and misinterpretation of shared tasks.

Original languageEnglish
Title of host publicationFrom Research to Practice in the Design of Cooperative Systems : Results and Open Challenges - Proceedings of the 10th International Conference on the Design of Cooperative Systems, COOP 2012
Number of pages14
PublisherSpringer
Publication date2012
Pages123-136
ISBN (Print)9781447140924
DOIs
Publication statusPublished - 2012
Externally publishedYes
Event10th International Conference on the Design of Cooperative Systems, COOP 2012 - Marseille, France
Duration: 30 May 20121 Jun 2012

Conference

Conference10th International Conference on the Design of Cooperative Systems, COOP 2012
LandFrance
ByMarseille
Periode30/05/201201/06/2012

ID: 285805919