On Pause: How Online Instructional Videos are Used to Achieve Practical Tasks

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Instructional videos have become an important site of everyday learning. This paper explores how these videos are used to complete practical tasks, analyzing video-recorded interactions between pairs of users. Users need to repeatedly pause their videos to be able to follow the instructions, and we document how pausing is used to coordinate and interweave watching and doing. We describe four purposes and types of pausing: finding task objects, turning to action, keeping up, and fixing problems. Building on these results, we discuss how video players could better support following instructions, and the role of basic user interface functions in complex tasks involving different forms of engagement with the physical world and with screen-based activity.

Original languageEnglish
Title of host publicationCHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery, Inc.
Publication date21 Apr 2020
Article number3376759
ISBN (Electronic)9781450367080
DOIs
Publication statusPublished - 21 Apr 2020
Externally publishedYes
Event2020 ACM CHI Conference on Human Factors in Computing Systems, CHI 2020 - Honolulu, United States
Duration: 25 Apr 202030 Apr 2020

Conference

Conference2020 ACM CHI Conference on Human Factors in Computing Systems, CHI 2020
LandUnited States
ByHonolulu
Periode25/04/202030/04/2020
SponsorACM SIGCHI
SeriesConference on Human Factors in Computing Systems - Proceedings

Bibliographical note

Funding Information:
We thank our participants and our group members for comments on earlier drafts. This work was supported by the Marcus and Amelia Wallenberg grant 2015.0075.

Publisher Copyright:
© 2020 ACM.

    Research areas

  • ethnomethodology, instructional videos, pause button, video interface, video players

ID: 318207418